At Rabid Infotech, we strive to deliver high-quality IT services tailored to each client’s needs. Due to the nature of our business, we follow a transparent and fair refund policy.

1. Eligibility for Refund

Refunds may be considered only under the following conditions:

• • Project cancellation requested within 7 days of payment and before significant work has begun.
  • Non-delivery of the agreed service due to unforeseen reasons from our end.

2. Non-Refundable Situations

• • Once the project scope is approved and work has commenced.
  • If the client delays the project due to lack of communication or resource availability.
  • Change in project requirements or goals after the initial agreement.
  • Work completed as per initial agreement but client dissatisfaction due to personal preferences.

3. Refund Process

• • Eligible refunds will be processed within 7–10 business days.
  • Refunds will be credited to the original payment method.
  • A processing fee (if applicable) may be deducted.

4. Cancellation Policy

Clients may cancel a service by notifying us in writing at info@rabidinfotech.net. Applicable charges will be deducted based on work completed up to the point of cancellation.

5. Contact for Refunds

To request a refund or ask questions about our policy, contact us at: info@rabidinfotech.net